Benchmarks
This is where you set your goals (benchmarks) across everything you measure in your yard.
Not everything that can be counted counts, and not everything that counts can be counted.
Quotes
Drives the Quotes queue and Overview driver
days before an open quote needs action
quotes younger than this are hot
warm until this, cold after
Margin & credits
Drives Sales bands and the Overview score
at or above = good
between watch and healthy = watch
below = breach, red on every page
credits/sales above this breaches
Operations & marketing
Drives customers at-risk and data-quality targets
days before an uninvoiced work order is late
quiet days before an account flags
quiet days before winback automation targets them
% of accounts that should have an email
Persisted per yard when the overnight Pinnacle pull lands — this round, values live in the session.